We Won!

‘WE ONLY WENT AND WON THE BEST CUSTOMER SERVICE AWARD’!

 

Yes that’s right, we were over the moon to receive the Best Customer Service Award in front of 1500 UK Business Owners at the ICC in Birmingham last month.

The occasion was the National Entrepreneurs Convention and Best Customer Service was the most popular category. With so many amazing businesses there, we really didn’t expect to win!

"Caught on the hop - we would have thrown our glad rags on had we have known!"

Some of the comments from the judges literally blew us away…

• Consistently brilliant customer service
• Creating magic (love this one!)
• Listening and acting on customer feedback
• Winning the Trip Advisor Certificate of Excellence (that puts us in the top 10% of all the Business’ on Trip Advisor)
• The eagerness of our staff to WOW our customers (even the awkward ones ;-)

 

 

There were some great people there, and I even got to meet my favourite Apprentice finalist, Adam Corbally

 

"I'd have hired you Adam!"

Fred, Mark and I were a bit giddy after winning and wanted to let you know how proud we are of our Party Planners, chefs, management teams and front of house staff.

They're the ones who actually make sure you get the BEST customer service, and they deserve all the credit!

We will be thanking them properly with a huge Staff Party in October (watch out for the censored photos!)

Celebrating with a few staff and customers outside Leicester Bistro Live at our annual entertainment showcase

 

 

It’s been a top year for us so far with 89.1% of our customers rating their experience with us as Outstanding or Excellent.

We are aiming to get 100% by the time our Christmas Parties start on 21st November. We’re really excited and can’t wait for the ‘crazy’ season to start (even though that means we have no personal life until January!)

Thanks to all our lovely customers for the brilliant comments and feedback, and for choosing us for their party time and time again!

Theresa x

Very special birthdays at Bistro Live!

Ok, so now we've hit the ever busy month of October and the phones have gone completely crazy with Christmas bookings here in the Bistro Live Sales office. Not only that, but Halloween enquiries are coming in thick and fast and of course, people celebrating their all important 'special birthday' during the Christmas period and beyond are now making plans to ensure their big celebration is planned well in advance with all the trimmings !! Whether they're turning ' forever 21' or hitting the half century milestone, we always guarantee a night to remember and having had 521 people celebrating their ' big one' so far this year, special birthdays are our second most popular night out after our hen parties!  If you have a special birthday looming, or know someone that does, get in touch and we'll always see what cheeky little deal we can sort out for you. 

See you soon!
Mandy x

Well, it's been a busy couple of weeks here in the Bistro Live offices but now everyone is back from their holidays and Autumn is definitely in the air. If you're thinking of going into hibernation for the Winter be sure to check our special offers page first to see if we can tempt you out of your onesies and into your dancing shoes for a great night out. With some great offers and your party all under one roof (so no messing around with scarves and gloves between rounds) it'll be like the Summer never ended!

 

Looking forward to seeing you all soon xx

Well, we can't believe it's already the end of Summer!! We have had an amazing few months filled with hen nights and birthday parties!! But it's not over! We have so much planned coming up... with Winter weddings becoming more popular, we have had an influx of winter hen night bookings, we've got a new Glitz and Glamour theme for our Christmas parties, and soon the girls will be available at Wedding Fairs helping plan summer 2015 hen nights!

 

We hope you're looking forward to Christmas as much as we are!

Love from, the Bistro Live team x

The end of another amazing week & unpredictable English weather! Just like the nights out at Bistro Live :o) We had some great fancy dress last week! Loving the Police women outfits especially, it's so much fun when you get involved! Wonder what we can expect this weekend? Over 600 people in tonight across our 3 venues - have a fantastic night everyone!

 

Christmas bookings have been hectic again this week, over 300 people booked in today alone - DON'T FORGET! If you have a date in mind already it's best to get in early, hopefully we will still have enough places available. Can't believe it's August already, November will be here before you know it when we start the Festive season!! Please drop me an email at RichardS@bistrolive.com & I''ll check the latest availability & offers for you..

 

Here's to another buzzing weekend - the Sun is out & it's time to party!

 

Richard (",)

Birthday Bonanza at Bistro Live

Well the Summer is well & truly here, I hope you're all finding a way to keep cool!!

 

As August approaches you're in for a treat at Bistro Live, some really busy nights & Private events already arranged.

Why not pop along for a Birthday or end of term night out? We have some fantastic offers available for a few select nights out in August & September.

 

Contact one of our party planners for Leicester, Nottingham or Milton Keynes, they can check our latest availability for you & would be glad to help any time.

In fact email any enquiry over to info@bistrolive.com - you never know we may have a table available if you've left it late to plan something!

 

& DON'T FORGET CHRISTMAS!! It's amazing how quickly it comes around - the Friday & Saturday nights book so quickly, but you still have a chance to get a brilliant discount on mid-week dates. Please contact us for latest availability & prices; we can also post the brochure out to you today.

 

Can't wait to hear from you! As we get ready for another buzzing night at Bistro Live tonight...

 

Richard :)

Our Amazing Deal for November and January!

I know that its nearly 30 degrees outside BUT it's not stopping people from having their Christmas party on their list of to-do's!

We're running a brilliant offer at the moment here at Bistro Live...
If you book your Christmas party (or any night out!) in November or January then you will get a whopping 20% off ANY NIGHT!

It's super simple, you just need to book before 31st July and it's available to the first 100 tickets on each night - that's it!

As I'm sure you can imagine, it's mainly Christmas parties that are taking advantage of this amazing offer BUT we're having a lot of people calling and asking if they can save 20% off their birthday party too... OF COURSE YOU CAN! 

Whether it's a hen party, birthday party, retirement do or anniversary in Leicester, Nottingham or Milton Keynes - as long as it's in November or January - you can save 20% off! 

Just call one of our friendly party planners on 0844 375 22 22 and they'll sort it out for you. All you need to do is choose your date and write up your guest list.

Everyone's hoping here that this scorching sunshine stays, let's see what it's like next week...

Have a great week,
Lauren x

Recruitment day, Tuesday 18th June!

Bistro Live are currently recruiting for front of house staff at our Milton Keynes venue:

Details:
Bistro Live MK
Tuesday 18th June
Follow the link below to register or call
0844 375 22 22

www.surveymonkey.com/s/3BTSLH8

There will be two sessions – 3pm and 6pm

Each session will last for about 1 and a half hours, all you need to bring is a GREAT attitude and a positive and bubbly personality!

Bistro Live Milton Keynes Recruitment Day!

Bistro Live are currently recruiting for front of house staff at our Milton Keynes venue:

Details:
Bistro Live MK
Thursday 16th May
Follow the link below to register or call
0844 375 22 22

http://www.surveymonkey.com/s/9JQMHQ7

There will be two sessions – 12 midday and 3pm

Each session will last for about 1 and a half hours, all you need to bring is a GREAT attitude and a positive and bubbly personality!

Bistro Live Milton Keynes Recruitment

We are scouring Milton Keynes to find the BEST people to help us deliver the BEST customer service possible, and wondered if you knew of anyone...

As you know Bistro Live is a fun and safe environment to work in that relies heavily on the teamwork of our front of house staff.

We are looking people that:

• Want to be part of a fun team

• Want to work Friday and Saturday nights

• Are energetic, passionate and fun!

• Know how to give our customers an amazing night out!

• Are 16+

We have a great team in Milton Keynes and need a few more GREAT people to join the team.

Thanks for your help

Details:
Bistro Live MK
Tuesday 16th April
Click Here to register
OR Call 0845 33 11 500

There will be two sessions – 12 midday and 4pm

Each session will last for about 1 and a half hours, all you need to bring is a GREAT attitude and a positive and bubbly personality!

School Dinner & Disco Nights Spring/Summer 2013

School Dinner & Disco Nights are going strong for spring/summer2013

Have a look at some pics from the last few weeks!

If you’ve never been to one before check out our current offers!